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With the release of Dynamics CRM 4.0 Microsoft has significantly changed their licensing model. The following information is a summary of the new facets as we currently understand them.
There are 3 flavours of Dynamics CRM 4.0 server as follows:
The CAL situation has become somewhat more complicated with CRM 4.0. Not only are there the normal variations for per-Device and per-User but there are now 3 flavours of CAL:
Careful observation will reveal that a regular CAL is the same price as a Limited CAL + a Full-User CAL, so there is no penalty for starting with a read-only license and migrating to a read-write license at a later time.
Dynamics CRM 3.0 had 2 licensed elements: server and client, but Dynamics CRM 4.0 includes a new element – the external connector. An External Connector is needed when a number of users are going to connect to the CRM system to read or write data by way of another system. 5 Limes is often called upon to created SharePoint widgets and web pages that extract data from or deposit data into Dynamics CRM. In CRM 3.0 we would have used a single CAL to achieve this, but in 4.0 an External Connector license is required. At the time of writing the a read-write External Connector license is roughly 5 times the price of a single read-write CAL and the read-only External Connector is roughly 6.6 times the price of a single read-only CAL. So if you have 5 external users or fewer you are better off licensing them individually, but if you want to connect Dynamics CRM 4.0 to your web site you will need the External Connector.
There is an option to buy Professional Server and 5 CALs at the same time, but there is really no difference in the price compared with buying them separately (at least there is negligible difference in the RRP).
The version of Dynamics CRM that is made available through the Microsoft Action Pack is the Workgroup Edition. This edition is limited to 5 named users. In CRM 3.0 it was possible to purchase additional CALs when more users needed to access the system but in CRM 4.0 that is no longer possible. So if you are planning to deploy Workgroup Edition (through an Action Pack or otherwise) you should be aware that your 6th user is going to be expensive.